KB0004 - Knowledge Base Article

Article ID: KB0004 - Article Type: Issue

HTML Help 1.x (CHM) file does not display properly.

Cause:
This type of problem can result from the CHM file being located on a network drive (see http://support.microsoft.com/kb/896054) or the CHM filename containing a pound (#) character (see http://support.microsoft.com/kb/319247).

Resolution:
Both of these types of problems are known issues with Microsoft's HTML Help Viewer. Please refer to the KB articles mentioned above for work arounds.

Applies To:
TechWriter

Created: 6/11/2008 - Last Reviewed: 1/23/2009